Shipping policy
Shipping Policy
Free U.S. Shipping
We offer free standard shipping on all orders delivered within the United States.
Processing Time
Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, promotions, or periods of high order volume.
Estimated Delivery Time
Most orders arrive within 7–15 business days after processing. Delivery times are estimates and may vary depending on the destination, carrier, weather conditions, customs, or other circumstances outside our control.
Tracking Information
When tracking information is available, it will be sent to the email address provided at checkout. Please allow a few days for tracking updates to appear after your order has shipped.
Fulfillment
Products may be shipped from different partner fulfillment centers in the United States or internationally. Items from the same order may occasionally arrive in separate packages.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible at fitlair.shop@gmail.com. We cannot guarantee that an address can be changed after an order has been processed.
Delays or Missing Packages
If your order has not arrived within the expected delivery period, please contact us at fitlair.shop@gmail.com. We will review the tracking information and assist you with the next steps.
Contact
For questions about shipping or an existing order, email us at fitlair.shop@gmail.com.